Shipping policy
<h2>Shipping Cost & Timeline</h2> <p>Orders ship free. Processing takes 2–5 business days, and delivery typically takes 6–10 business days.</p> <h2>Order Processing</h2> <p>Orders are fulfilled within 2–5 business days (Monday to Friday, excluding holidays). You'll receive a confirmation email as soon as your order is placed.</p> <h2>Delivery & Tracking</h2> <p>After processing, packages typically arrive within 6–10 business days. Once your order ships, you'll receive a tracking number so you can follow your package until it arrives. International transit times can occasionally vary due to customs or carrier delays beyond our control.</p> <h2>Tracking Updates</h2> <p>If your tracking hasn't moved in a few days, don't worry — international shipments don't always register at every checkpoint. If tracking remains static for more than 7 days, contact us at <a href="mailto:hello@crossingcraft.com">hello@crossingcraft.com</a>.</p> <h2>Address Corrections</h2> <p>Please double-check your shipping address at checkout. If you spot a mistake, email <a href="mailto:hello@crossingcraft.com">hello@crossingcraft.com</a> before your order ships and we'll correct it. We cannot guarantee changes once an order has been packed or shipped.</p> <h2>Lost or Damaged Packages</h2> <p>Orders with Shipping Protection ($6.00) are reshipped free if lost or stolen in transit. Without protection, contact us and we'll help you file a claim with the carrier.</p>